Privacy Policy

Welcome to Yessy AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp AI auto-responder mobile application and related services.

By using Yessy, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not download, register with, or use this application.

We collect different types of information to provide and improve our service:

1. Account Information

• Google Account Data: Email address, name, and profile picture (when you sign in with Google)
• Business Information: Business name, location, services, and operational details you provide
• Language Preferences: Your selected response language

2. WhatsApp Notification Data

• Message Content: Only the text content of incoming WhatsApp notifications
• Sender Information: Contact names and phone numbers from notifications
• Timestamp Data: When messages are received

3. Usage and Analytics Data

• App Usage: Features used, time spent in app, crash reports
• Performance Data: Response times, error logs, system performance
• Device Information: Device type, operating system version, app version

4. Payment Information

• Transaction Data: Purchase history, credit usage, payment amounts
• Payment Methods: Processed securely through Google Play Billing (we don't store payment details)

We use the collected information for the following purposes:

1. Core Service Delivery

• Auto-Response Generation: Process incoming messages and generate appropriate responses using AI
• Business Context: Use your business information to provide relevant, accurate responses
• Language Processing: Deliver responses in your selected language

2. Service Improvement

• Feature Development: Develop new features based on usage patterns
• Bug Fixes: Identify and resolve technical issues

3. User Experience

• Personalization: Customize the app experience based on your preferences
• Support: Provide customer support and respond to inquiries
• Notifications: Send important updates about your account or service

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

1. Service Providers

• AI Processing: Message content is sent to trusted AI language models (OpenAI, Anthropic, etc.) for response generation
• Cloud Infrastructure: Google Cloud Platform for app hosting and data processing
• Analytics: Anonymous usage analytics through Google Analytics

2. Legal Requirements

• When required by law, legal process, or government request
• To protect our rights, property, or safety
• To enforce our Terms of Service

3. Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify users of any such change.

We implement industry-standard security measures to protect your information:

Technical Safeguards

• Encryption: Data sent to AI service providers is transmitted securely using TLS. Processing is subject to their respective security practices
• Secure Storage: Data is stored in secure, encrypted databases
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Regular security audits and vulnerability assessments

Operational Safeguards

• Limited Access: Only authorized personnel have access to user data
• Data Minimization: We collect and retain only necessary information
• Monitoring: Continuous monitoring for security threats
• Incident Response: Established procedures for security incident response

You have several rights regarding your personal information:

Data Access and Portability

• Access: Request a copy of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Correction: Update or correct inaccurate information

Data Control

• Deletion: Request deletion of your account and associated data
• Restriction: Limit how we process your information
• Objection: Object to certain types of data processing

App Controls

• Auto-Reply Toggle: Enable/disable auto-responses at any time
• Contact Filtering: Choose which contacts receive auto-responses
• Data Export: Export your business information and settings

Yessy uses minimal tracking technologies to provide and improve our service:

Essential Cookies

• Authentication: Keep you logged in securely
• Preferences: Remember your settings and language choices
• Security: Protect against fraudulent activity

Analytics

• Usage Analytics: Anonymous data about app usage and performance
• Crash Reporting: Technical information about app crashes to fix bugs
• Feature Usage: Understanding which features are most valuable

Cookie Control: You can control cookie preferences through your device settings. However, disabling certain cookies may limit app functionality.

Yessy is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• Notification: We will notify you through the app or via email
• Effective Date: Changes become effective 30 days after notification
• Continued Use: Your continued use constitutes acceptance of the updated policy
• Material Changes: Significant changes will require your explicit consent

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.